Returns & Refunds Policy

Change of Mind Returns

If you change your mind about your purchase, you may request a return within 14 days of receiving your order. To start a return, please contact us at info@globalwatchmarket.com.

Once you have notified us that you wish to return an item, it must be returned within a further 14 days.

Items should be returned in the same condition in which they were received, including any original tags, boxes, packaging, manuals, accessories and other items supplied with the watch, where applicable.

You may inspect the item as you reasonably would in a shop. However, if an item is returned used, damaged, altered, scratched, or showing handling beyond what is reasonably necessary to inspect it, we reserve the right to make an appropriate deduction from the refund to reflect any reduction in value.

Customers are responsible for the cost of return postage for change-of-mind returns. We strongly recommend using a tracked and adequately insured delivery service, particularly for higher-value watches. The returned item remains the customer's responsibility until it has been received by Global Watch Market.

Faulty, Damaged or Incorrect Items

If your item arrives damaged, is faulty, materially not as described, or you receive the wrong item, please contact us at info@globalwatchmarket.com as soon as possible.

Your statutory rights are not affected.

Contact

For all return and refund enquiries, please contact:

Global Watch Market
info@globalwatchmarket.com