Shipping policy
Shipping Policy
Global Watch Market ships vintage and collectible watches throughout the UK and internationally.
1. Dispatch
Orders are normally dispatched within 2 working days of receiving cleared payment.
Working days are Monday to Friday, excluding UK bank holidays.
If there is an unexpected delay with your order, we will make reasonable efforts to contact you.
2. UK Shipping
UK orders are shipped using Royal Mail.
The shipping service and cost available for your order will be shown during checkout.
Where appropriate for the value of the item, a tracked, signed or insured service may be used.
3. International Shipping
We ship worldwide using Royal Mail international services.
Available shipping options and charges are shown at checkout where delivery is available to your destination.
International delivery times vary depending on destination, postal networks and customs processing.
4. Customs, Import Duties and Taxes
International customers are responsible for any:
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customs duties;
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import VAT or sales taxes;
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local taxes;
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customs-clearance charges;
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handling fees; or
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other charges imposed by authorities or delivery organisations in the destination country.
These charges are not included in the purchase price or shipping cost charged by Global Watch Market unless explicitly stated otherwise.
They are determined and collected separately by the relevant customs, tax or delivery authorities in the destination country.
We recommend checking your country's import rules and potential charges before placing an order.
5. Customs Delays
International orders may be delayed while passing through customs.
These delays are outside the direct control of Global Watch Market and are not included in normal postal delivery estimates.
6. Delivery Address
Customers are responsible for providing a complete and accurate delivery address when placing an order.
Please check your delivery details carefully before completing checkout.
If you notice an error after placing an order, contact us immediately. We cannot guarantee that an address can be changed after an order has been dispatched.
7. Tracking
Where tracking is available for the selected service, tracking information will be provided after dispatch.
Tracking information may take some time to update after the parcel enters the postal network.
8. Delivery Problems
If your order has not arrived within a reasonable period, please contact us at:
Please include your order number.
We will investigate the shipment with the postal provider where appropriate.
9. Damaged Parcels
If a parcel arrives visibly damaged, please photograph the packaging and item as soon as possible and contact us.
Please retain the packaging while the issue is being investigated.
10. Returns
Shipping arrangements for returned items are covered separately in our Returns & Refunds Policy.